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Testimonials

Hi Kelcey,

I am truly happy to own this fabulous Randy Angella guitar!  The playability is is like butter and the tone and craftsmanship are absolutely superb.

You really went the extra mile to make this deal work for both me and Randy.  Custom Guitar Boutique is a uniquely personal way to find the perfect guitar from one of todays master luthiers.  Your service and expertise were refreshingly excellent.

Thanks for all your help,

James,

New York City, NY


Kelcey,

Today I received my Minarik Lotus. What an exquisite instrument! Thank you so much for all your help and have a terrific holiday.

Sincerely,

David, CT


Hey Kelcey,

New guitar arrived today.

She is definitely a real beauty and have been playing all day. Couldn't be happier.

Thanks for all your work and great communication to get her here.

Gary

Tumwater, WA


Kelcey,

I ju
st wanted to drop you a note thanking you for your help in choosing my new Tim Reede Leopard guitar.

As you know, there are a lot of tele-style choices out there and gaining confidence that you're picking the best one is a difficult thing. Because my needs were specific (and somewhat eccentric), I was concerned that I'd end up inadequately communicating precisely what I was after and end up falling short of my mark.

The time you took to walk through the available options was truly invaluable on that front. And your comments on choosing fingerboard radius have proven prophetic, as it became immediately obvious that this neck is a joy for open chording as well as more involved fingering. Obviously, I'm still getting to know the instrument, but the initial impression is overwhelmingly positive.

Tim's switching scheme provides a great range of tones (even those I'll never use make me smile), the Fralin pups are great sounding, and the whole affair is drop dead gorgeous.

Overall, a great experience and you can be sure that I'll be in touch when I'm looking for my next guitar. But right now, I gotta go - there's a Leopard waiting for me upstairs!

Regards,


Marty

Los Angeles, CA


Hello Kelcey,

Thanks again for a first class service. You have been most helpful. The parts ordered for my box guitar were of the utmost quality and work fine.

When I thought this guitar was no longer usable, you made everything happen, from ordering and shipping the parts to my residence within an acceptable waiting time.

I am overall very pleased with the service given by you. Should the occasion arise again, I will not hesitate one second to deal with you again.

I will highly recommend CGB to any people who need special parts for their unique guitars, and of course, anybody looking to by a new and unique guitar.

Best of luck with your enterprise... It can only grow from now on.

Thanks

Pierre, Canada


Hello Kelcey,

With 195 emails going back and forth between me and customguitarboutique.com, you can sure as hell tell their customer service is first class.

Kelcey helped me out from everything from design details to shipping and you can tell that he is someone passionate about music, guitars and the people who appreciate them. I can not recommend this store enough, and im sure ill use it for my future GAS induced purchases ;)

Thanks
Carlos, Costa Rica

Hello Kelcey,

I would like to express how happy I've been dealing with CGB. Throughout the entire process you have been prompt, informative, and extremely helpful. Everything went very smooth and its been an absolute pleasure doing business with you.

The guitar itself is beautiful. It looks, plays, and most importantly, sounds amazing. You were very knowledgeable and professional, which helped greatly in my purchase of this guitar.

The guitar is awesome. To be honest its the best I've played. Thanks so much for your help and making it all possible, you've been terrific.

Once again I'd like to thank you for your service. I will definitely look to CGB for my next purchase.

Best Regards
Kevin, MA

Hi Kelcey

I'm definately glad I came to you guys for my latest bass!

This is my second Mayones and I thought I was gonna have a much harder time finding someone who sold them, and i'm definately glad I found you guys. Your speed at responding to questions and concerns was amazing and just the overall communication was great.

The bass is amazing! Again, I'm just really pleased with the service and support from you and definately pleased with the product. Thanks again and hopefully it won't be the last time you hear from me!

Jon,
Linden, NC


Hello Kelcey!

Just a note of thanks for your help in my quest to find "the perfect guitar". Your patience, understanding, prompt communication, and commitment to customer service, gave me a sense of confidence as we worked together. I am sure that these qualities will be appreciated by all of your customers.

Best of luck in your future ventures

Bill,
Ben Lomond, Ca


Hello Kelcey!

Just a quick email to thank you for sending the two John Pearse Armrests which showed up yesterday here in London.

They are already placed on the appropriate guitars and really make a difference in clarity and volume!

Best of luck with your new enterprise! Cheers

John
London, UK


Dear CGB,

This is to inform you... that I have received the Classical Guitar w/case, undamaged and in excellent condition, and I do NOT wish to exercise my right to return this Instrument to you for a refund.

After Careful Examination, Tuning & Play-Testing, the instrument was found to be an Outstanding Example of a Professional Luthier-Handmade Concert Model Classical Guitar of the Finest Quality in all respects.

I appreciate the fact that you have given me the opportunity to purchase this Masterpiece, and it is my opinion, and I am very pleased to state that I feel the instrument is worth much more than the price you charged me, and that is a very good feeling indeed!

Also, I commend you on the Professional/Knowledgeable Manner in which you conducted all phases of our transaction, including your timely, and accurate responses to my many, many questions, all the photo's you sent, your fair, unbiased appraisal & input regarding this instrument vs. the many others available today.

Also, I Thank You for your Personal Attention to Detail, Your kind, courteous and friendly demeanor, and the manner in which you arranged and expedited the International Shipping to me, and your expertise, and caring for the safe packing and transportation of this instrument, which guaranteed it's safe arrival.

I Thank You Very Much for everything and I feel honored to have met You, and, of course to be the owner of this very special classical guitar, that otherwise... and without your help, I would never have had the opportunity to do.

In the future, I hope that I may contact you for your expertise, and help in the selection of my next Classical Guitar, as your opinion is very much respected.
Thank You Again,

John,
Salinas, Puerto Rico